Your forms are sent to a mailbox, managed by the hotel manager and who processes your requests as quickly as possible and depending on availability:
STEP 1 :
You fill out the form and click on book,
2ND STEP :
You will receive an email in which you can have as an answer:
1: We confirm your reservation request with the details of the reservation you have made,
2: We do not have availability for the dates requested,
3: We offer, depending on availability,
In the event that we confirm your reservation request, you must then choose one of the options below:
1: Provide us with your bank details,
2: We transfer 50% of the total amount of your reservation,
3: Make us a check for 50% of the total amount,
For step 3 all the information necessary for the proper functioning of your reservation will be detailed to you following the details of your reservation,
For confirmation can I have your bank details (credit card number, expiry date, cryptogram) (by email or telephone) or a deposit check for 50% of the total amount.
Cancellation and pre-payment conditions the customer can cancel his reservation free of charge up to 14 days before arrival. The customer must pay 50% of the total amount if he cancels within 14 days of arrival. If the customer does not show up at the establishment, he will be charged the full amount.
The coronavirus (Covid-19) is a virus that appeared at the end of December 2019. As the evolution of the epidemic is growing, the government took measures to restrict travel on March 17, 2020 (closure of borders, closure of establishments , ban on travel unless necessary, etc.). These measures have led to a significant cancellation of trips and stays abroad and on French territory.
What are your rights if your flight is canceled by the airline? Can you request the cancellation or postponement of your trip or stay 72 hours before.